collins Lubwama • over 1 year ago
Error during developper account registration
As I try to create a developer account, nothing happens, I've checked the logs and the data is going but no response is sent back. Maybe the server is down
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6 comments
Private user • over 1 year ago
Collins, you can send an email to developers@docusign.com for quick redressal of your issue
Private user • over 1 year ago
As you are not yet registered, I have raised the issue in the Docusign community: https://community.docusign.com/esignature-111/problem-in-regsitration-22152
I hope you will be onboarded soon.
Ge Hengfeng • over 1 year ago
could you share your screenshot? Did you not recieved the verification code?
collins Lubwama • over 1 year ago
I had initially created an account just three days ago, but when i attempt to log in, i get wrong email/password, yet am sure of both the email and password. when i attempt to reset password, the verification code never arrives in my gmail inbox
collins Lubwama • over 1 year ago
I've attempted top use a different email to create another account but am still getting the same issue, am based in Kampala, Uganda
Private user • over 1 year ago
Collins, someone replied with this thing on the community post:
Try to use another browser to create a new Demo account (sandbox) or open an incognito window. Also, it’s important to remember: once the account is created, you receive an email for activation. The sandbox (demo) LOGIN site: https://account-d.docusign.com
If you persist in getting errors, contact our support: https://support.docusign.com/s/articles/How-do-I-contact-DocuSign-Customer-Support?language=en_US
I hope that helps